Terms and Conditions
Last Update: August 20, 2024
Version: 2.0
Thank you for using our products and services (”Services”). The Services are provided by diio, located at Santa Rosa 575, Of. 31, Puerto Varas, Chile.
By using our Services, you accept these terms. Please read these Terms and Conditions carefully (”Terms“,”Terms and Conditions“) before using the website http://www.diio.com and the application (the”service“) operated by diio (”we“or”our“).
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. The additional terms will be available with the relevant Services, and those additional terms will become part of your agreement with us if you use those Services.
I. Terminology
The following terminology applies to these Terms and Conditions, the Privacy Statement and the Legal Notice, and to any or all of the Agreements:”Customer“,”You“and”Su“refer to you, the person who accesses this website and accepts the Company's terms and conditions. “The Company“,”ourselves“,”Nos“and”Our“refer to our Company. “Part“,”Parts“or”Nosotros“refers both to the Customer and to us, or to the Customer or to us. All terms refer to the offer, acceptance and consideration of the payment necessary to carry out the process of our Customer assistance in the most appropriate manner, either through formal fixed-duration meetings, or by any other means, for the express purpose of meeting the Customer's needs in terms of providing the services/products declared by the Company, in accordance with and subject to applicable U.S. laws. UU. Any use of the above terminology or other words in the singular, plural, capital and/or plural, and/or these terms, are considered interchangeable and, therefore, a reference to them.
II. Use of our Services
You must follow any policies that are made available to you within the Services. Do not misuse our Services. For example, do not interfere with our Services or attempt to access them using a method other than the interface and instructions we provide to you. You can use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing you with our Services if you don't comply with our terms or policies or if we are investigating suspicious misconduct.
Using our Services does not grant you ownership of any intellectual property rights in our Services or the content you access. You cannot use the content of our Services unless you obtain permission from its owner or are permitted by law. These terms do not grant you the right to use any brand or logo used on our Services. Do not remove, obscure, or alter any legal notice displayed on or together with our Services.
In connection with the use of the Services, we may send you service announcements, administrative messages and other information. You can choose not to receive some of these communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
III. Privacy Statement
We are committed to protecting your privacy. diio's privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that diio may use such data in accordance with our privacy policies.
Only authorized employees within the company who, in the course of their duties, can access and use information collected from individual customers.
We constantly review our systems and data to ensure the best possible service to our customers. Government authorities have created specific crimes for unauthorized actions against computer systems and data. We will investigate such actions in order to initiate legal and/or civil actions for damages against those responsible.
IV. Shopping
If you want to purchase any product or service available through the Service (”Buy“), you may be required to provide certain information relevant to your Purchase, including, without limitation, your company's RUT/tax ID, legal address, legal name, emails.
V. Subscriptions
Some parts of the Service are billed on a subscription basis (”Subscription (s)“). You will be billed in advance on a recurring monthly, quarterly, biannual or annual basis.
VI Software in our Services
When a Service requires or includes downloadable software, this software may be automatically updated on your device once a new version or feature is available. Some Services may allow you to adjust the automatic update settings.
diio grants you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software that diio provides to you as part of the Services. This license is for the sole purpose of allowing you to use and enjoy the benefit of the Services provided by diio, in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of our Services or bundled software, nor can you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
VII. Disclaimer
Exclusions and Limitations
The information contained on this website is provided “as is”. To the fullest extent permitted by law, this company:
- excludes all representations and warranties with respect to this website and its content or that are or may be provided by affiliates or any other third party, including with respect to any inaccuracy or omission in this website and/or the Company's documentation; and
- excludes any liability for damages arising out of or in connection with your use of this website. diio, and the suppliers and distributors of diio, will not be liable for lost profits, revenues or data, financial losses, or indirect, special, consequential, exemplary, punitive damages or damage caused to your computer, computer software, systems and programs and related data, or any other direct or indirect, consequential or incidental damages.
VIII. Responsibility for our Services
To the extent permitted by law, the total liability of diio, and its suppliers and distributors, for any claims under these terms, including implied warranties, is limited to the amount you paid us to use the Services in a given period.
In all cases, diio, and its suppliers and distributors, will not be responsible for any loss or damage that is not reasonably foreseeable.
However, this company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. We recognize that in some countries, you may have legal rights as a consumer. None of your statutory rights as a consumer are affected or waived by contract.
IX. Business Uses of Our Services
If you use our Services on behalf of a company, that company accepts these terms. The company will hold harmless and compensate diio and its affiliates, officers, agents and employees from any claim, demand or action that arises out of or is related to the use of the Services or the violation of these terms, including any liability or expense arising from claims, losses, damages, lawsuits, lawsuits, litigation costs and attorney's fees.
diio offers a range of service levels, each defined by different plans. With the base plan, called”Starter“, diio collects and shares relevant meeting information and usage data with participants, helping to improve the overall meeting experience and the follow-up process. When selecting the plan”Starter“, you grant diio permission to use participants' information to participate in messages related to the meeting and the diio platform.
diio retains information about meetings and interactions for a period determined by our data management practices, with a minimum retention period of 90 days.
X. Cancellation Policy
A minimum of 30 days notice is required for cancellation. Such notice may be given, in person, by email, mobile phone and/or text message, or by any other means, and will be accepted subject to written confirmation.
XI. Modification and Termination of Our Services
We are constantly changing and improving our Services. We may add or remove functionality or features, and we may suspend or stop a Service completely.
The Customer and diio have the right to terminate any Service Agreement for any reason, including the termination of services that are already in progress. diio may also stop providing Services to you or add or create new limits to our Services at any time.
XII. Refund Policy
No refund will be offered when a service is considered to have started and, for all intents and purposes, is in progress. Any amount paid to us that constitutes payment for the provision of unused Services will be refunded.
XIII. Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregated use. IP addresses are not linked to personally identifiable information. In addition, for system administration, usage pattern detection and problem resolution, our web servers automatically record standard access information, including browser type, email access/opening times, the requested URL, and the referring URL. This information is not shared with third parties and is used only within this Company on the need-to-know principle. Any individually identifiable information related to this data will never be used in any way other than that stated above without your explicit permission.
XIV. Cookies
Like most interactive websites, this Company's website uses cookies to allow us to retrieve user details on each visit. Cookies are used in some areas of our site to enable the functionality of this area and make it easier for people who visit it to use it. Some of our affiliate partners may also use cookies.
XV. Links to other websites
Our Service may contain links to third-party websites or services that are not owned or controlled by diio.
diio has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services. The opinions expressed or material that appears on these websites are not necessarily shared or supported by us and should not be considered as the publisher of such opinions or material. Please note that we are not responsible for the privacy practices or the content of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites.
You should evaluate the security and reliability of any other site linked to or accessed through this site before disclosing any personal information to them. This company will not accept any responsibility for any loss or damage, in any way, regardless of the cause, that results from the disclosure of personal information to third parties.
In addition, you acknowledge and agree that diio will not be responsible, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on such content, goods or services available on or through such websites or services.
XVI. Links to this website
You cannot create a link to a page on this website without our prior written consent. If you create a link to any page of this website, you do so at your own risk and the exclusions and limitations set out above apply to your use of this website.
VII. Copyright Notice
Copyrights and other relevant intellectual property rights exist in all text related to the Company's services and the full content of this website. The logo of this Company is a registered trademark of this Company in the United Kingdom and other countries. The names of brands and services specific to this Company that appear on this website are registered trademarks.
VIII. Force Majeure
Neither party shall be liable to the other for any breach of any obligation under any Agreement that is due to an event beyond the control of that party, including, but not limited to, any Act of God, terrorism, war, political insurrection, uprising, riots, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made event beyond our control, that causes the termination of a concluded agreement or contract, or that could have been reasonably expected. Any Party affected by such an event will immediately inform the other Party of the event and will make every reasonable effort to comply with the terms and conditions of any Agreement contained herein.
XIX. Resignation
The failure of either Party to insist on strict compliance with any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it is entitled hereunder will not constitute a waiver of those provisions and will not cause a lessening of obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement will be effective unless it is expressly stated as such and signed by both Parties.
XX. About these Terms
We reserve the right to modify these terms or any additional terms that apply to a Service to, for example, reflect changes in the law or changes in our Services. You should check the terms regularly. If a revision is substantial, we will attempt to notify you at least 10 days in advance before the new terms take effect. What constitutes a material change will be determined at our sole discretion.
We will post a notice of changes to these terms on this page. We will post a notice of the amended additional terms on the applicable Service. Changes that address new features for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms of a Service, you must discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms or the contract will prevail for that conflict.
These terms govern the relationship between diio and you. They do not create any third-party beneficiary rights.
If you don't comply with these terms and we don't act right away, this doesn't mean we're giving up any rights we may have (such as taking action in the future).
XXI. Contact us
If you have any questions about these Terms, please contact us at info@diio.com